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Excellence in Customer Support

BerkshireNet places customer support at the highest priority. Please browse our online support section for answers to commonly asked questions and information on popular topics (coming soon). If you need personal assistance, we'd be glad to help you. Our technical support center may be reached by phone 24 hours a day by calling 413-442-7805 from 10AM - 7PM Monday-Friday.

Ready to Sign Up?

We look forward to having you join the BerkshireNet family - just Give us a call at 413-442-7805! (Sorry, due to fraudulent usage, our Toll Free Number has been closed.) Or, drop us a line at and we will be happy to help!

E-Mail On Us

For non-critical issues, why not E-Mail us? Our support staff monitors E-Mail 7 days a week during business hours, and most of the early evening. You can E-Mail our support staff at

If you are having problems with E-Mail, you can use our online support form to contact us.

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